Testimonials

We were very pleased with our stay of nine days at Queens. The hotel and rooms were very clean and all the staff were extremely helpful. The hotel was located in a very quiet neighborhood within access to restaurants of all types, and public transit which enabled us to reach Vancouver and other areas within minutes.

My wife and I stayed at the hotel for 4 nights. Our room (#208) size was small but very clean and comfortable. The price was reasonable for such a room. The staff were friendly and helpful. Snack bar next to reception offered a variety of goodies. The hotel is in a safe and quiet area. It’s a short walking distance to shopping and eating at SmartCentres Queensborough Landing. This is an amazing hotel and we will definitely return for our next visit. Highly recommended!.

Had an excellent stay at this adorable hotel. As a former hotel housekeeper, that place is legit clean. Very comfy too. I missed the fact that there's no elevator and all the rooms are 2 short flights up. Staff were extremely attentive and helpful, not just with the stairs, but everything. I would definitely stay again.

Rooms a little dated but pleasant and clean. I stayed in the family suite and the staff was very friendly and approachable.

Nice and clean hotel at very reasonable price. Front desk staff is great. A bit noisy mainly because we happened to have someone next door who were having some issues amongst themselves.... thought those people and their dog were making noise from the corridor but realized that they were actually staying next door. Overall, a good hotel to stay at.

Small rooms (bit no complaints because really why do you need a huge room anyway?) But very clean and well appointed. Free snacks in the lobby. No 24/7 front desk fyi. Easy check in and out and free parking. No a/c in our room and complimentary shampoo but no conditioner...Would definitely stay again.

Clean room, comfy bed, room has microwave, small fridge and portable AC, all working great. Room is a little small, but fine for us given the reasonable price. Hotel offers complimentary tea bags, snacks, and hot/cold distilled water at the lobby. Staff was nice and friendly. Main entrance uses a security code for guests only. Great location, with coffee shop, fitness center, spa and bus stops right next door. Couldn't give five star because the toilet got clogged one day but the staff came to fix it right away and it was never a problem again.

Fantastic staff and great location. There's lots of places to eat within walking distance.

Room was clean and tidy. Price was very fair and competitive. Check in was easy. They refunded my deposit at checkout and now I don’t have to worry about where my deposit is.

This has got to be the cleanest room I've ever stayed in. The hotel is family run and the owners are wonderful people, everything about our stay was pleasant and I would recommend this hotel for anyone needing accommodations in the Queensborough area.

I was really impressed by this place! I needed a last minute hotel for a spring break trip and they had a room left. Location is great with a few restaurants, corner store, liquor store right next door. Room was updated, clean and bed was comfy. All of the staff I met while there for 3 nights were very friendly and helpful. They offer some free snacks in the lobby and there was a vending machine and coffee machine too. Easy parking on site around back. Would definitely stay here again!

Do not stay at this horrible place. NO AIR CONDITIONING. I cannot understand the good reviews. This place is ancient and the rooms are tiny and clearly old. ***Checked in when it was 30 degrees outside. Go to drop my mom in her room to make sure it’s ok and we discover there is no air conditioning. We go to the front desk and their response appeared pleased that they had fooled another person into booking their hotel. They clearly were prepared with lines such as, ‘we didn’t lie, and promptly tried to point out the absence of air conditioning on their Expedia page after mentioning I was welcome to call Expedia to complain about the lack of ac. He continued to escalate by repeatedly making comments such as it’s not normal to assume a place has ac, and if I had booked over the phone, I would have known, and for the price I was paying (>$270/night), I shouldn’t expect ac as this isn’t the Sheraton. Rather than acknowledging that it’s a heat wave and it’s reasonable to expect a hotel to have AC he just made smug comment after smug comment. There’s also no elevator. After I mentioned I would leave a bad review, all of sudden his demeanor changed and he suddenly tried to be a reasonable person. The room looks nothing like the pictures and there is only enough room to barely walk around the bed. What a total nightmare. The staff were clearly happy to have fooled people by not making it clearly known that this hotel doesn’t have basic amenities. My mom later told me that the hot water is blocked in the shower, aka you can’t take a proper hot shower (obviously not in this heat) if you wanted to as the tap is blocked from being moved into the position to heat up